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Report a problem

Before submitting — Electrical failure

Please locate your residence electrical panel and follow the instructions in this video:

https://youtu.be/f8mihRYGi3E?t=24

If the problem persists, please submit the form below.

Before submitting — Home appliance

Dryer: Tutorial

Washing machine: Tutorial

Dishwasher: Tutorial

Oven: Tutorial

Hob: Guide

If the problem persists, please submit the form below.

Before submitting — Water (clogged sink...)

Please follow this tutorial:

Unclog a sink – wikiHow (video)

If the problem persists, please submit the form below.

Before submitting — Slow / no Internet

Please follow this tutorial:

Internet troubleshooting (video)

If the problem persists, please submit the form below.

Information — Disinsection

If your room requires disinsection, the tenant will be legally partially responsible. The intervention will be billed equally between the tenant and the property owner.

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