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I HAVE NOTICED FOLLOWING PROBLEM(S)
Is this a reminder? Had you already fill in this form to report your problem?
*
Yes
No
I occupy my new accommodation for less than 5 days and would hereby like to inform you of following point(s)/issue(s)/problem(s) I noticed
I occupy my accommodation for more than 5 days and would hereby like to inform you of following point/issue/problem(s)
My problem regards
*
TV
Internet
Other
Before asking ALTEA to send a technician round, PLEASE make sure first
1- That you have checked all the wiring and sockets
2- That you have chosen the right source
If we send our technician round and he notices that the TV problem occured
EITHER
because of a simple connection error (socket, wiring, source, ...) you could have easily solved by yourself
OR
because you have been changing the settings of the TV and/or of the satellite receiver so that our techicians had to reset it/them
In both cases the intervention of our technician will be invoiced
€ 87,75
(VAT incl.)
In case of Internet problem it helps to switch the modem off for 2 minutes and then to switch it on again.
Otherwise please contact the help-desk of the internet provider
Tango : 27 777 616
and give them the
phone number of your residence
:
248 739 03 -> LAURA
261 230 85 -> GODART
261 877 74 -> CHICAGO
262 013 02 -> ROYAL
262 961 64 -> ANATOLE
268 454 08 -> ANTOINE
277 607 75 -> BEAU-SITE
277 675 10 -> FEDERSPIEL
287 706 39 -> HIPPODROME
287 754 04 -> STAVELOT
287 758 24 -> VICTOR
287 758 80 -> CHARLES
287 766 79 -> FELTEN
287 794 64 -> NOTHOMB
621 367 825 -> BELMONT
691 124 656 -> POINCARE
691 217 974 -> ROMOLO
I am the tenant of the following reference
*
ADO 01
ADO 11
ADO 12
ADO 13
ADO 14
ADO 21
ADO 22
ADO 23
ADO 24
ADO 31
ADO 32
ADO 33
ADO 34
AFR 01
AFR 02
AFR 11
AFR 12
AFR 21/24
AFR 22
AFR 23
AIX 21
AIX 22
AIX 23
AIX 24
ANT 01
ANT 02
ANT 03
ANT 04
ANT 11
ANT 12
ANT 13
ANT 14
ANT 21
ANT 22
ANT 23
ANT 24
ANT 31
ANV
ARD 11
ARD 12
ARD 13
ARD 14
ARD 22
ARD 23
ARD 31
ARD 32
ARD 33
ARD 34
AUS
BAK 11
BAK 12
BAK 21
BAK 22
BAK 23
BAK 31
BAK 32
BEG 01
BEG 11
BEG 12
BEG 13
BEG 21
BEG 22
BEG 23
BEL
BIR 01
BIR 02
BIR 11
BIR 12
BIR 13
BJM 01
BJM 02
BOU 21
BOU 22
BOU 23
BSI 41
BSI 42
BSI 43
BSI 44
BSI 45
BVD
CAP 21
CAP 22
CAP 23
CAP 31
CAP 32
CAS 21
CAS 22
CAS 23
CAS 24
CAS 25
CBO 02
CHA 01
CHA 02
CHA 03
CHA 04
CHA 11
CHA 12
CHA 13
CHA 14
CHA 15
CHA 21
CHA 22
CHA 23
CHA 24
CHA 31
CHI 01
CHI 02
CHI 11
CHI 12
CHI 21
CHI 22
CHI 23
CHI39 01
CHI39 02
CHI39 03
CHI39 11
CHI39 12
CHI39 13
CHI39 21
CHI39 22
CHI39 23
CHI39 31
COM
CRL 01
CRL 02
CRL 03
CRL 11
CRL 12
CRL 13
CRL 14
CRL 21
CRL 22
CRL 23
CRL 24
CRL 31
DID 21
DID 22
DID 23
DID 24
EGL 11
EGL 12
EGL 13
EGL 14
EGL 15
EGL 21
EGL 22
EGL 23
EGL 24
EGL 31
EGL 32
EGL 33
ELI 21
ELI 22
ELI 23
ELI 24
ESC 11
ESC 12
ESC 13
ESC 14
FAI 31
FAI 32
FAI 33
FAI 34
FED 11
FED 12
FED 13
FED 14
FED 15
FED 16
FED 17
FED 21
FED 22
FED 23
FED 24
FED 25
FED 26
FED 27
FED 31
FED 32
FED 33
FED 34
FED 35
FED 36
FED 37
FED 41
FED 42
FLE 21
FLE 22
FLE 23
FLE 24
FLE 25
FLS 11
FLS 12
FLS 13
FLS 21
FLS 22
FLS 31
FLS 32
FOR 21
FOR 22
FOR 23
FOR 24
FOR 25
FRA 01
FRA 02
FRA 03
FRA 04
FRA 11
FRA 12
FRA 13
FRA 21
FRA 22
FRA 23
GOD 01
GOD 02
GOD 03
GOD 11
GOD 12
GOD 13
GOD 21
GOD 22
GOD 23
GOD 31
GOD 32
GOD 33
HIP 01
HIP 02
HIP 11
HIP 12
HIP 13
HIP 21
HIP 22
HIP 23
HOL 01
HOL 02
HOL 03
HOL 11
HOL 12
HOL 13
HOL 21
HOL 22
HOL 23
HOL 24
IWA
KIE 11
KIE 12
KIE 13
KIE 14
KIE 21
KIE 22
KIE II
LAU 11
LAU 12
LAU 13
LAU 14
LEO 01
LEO 02
LEO 03
LEO 04
LEO 11
LEO 12
LEO 13
LEO 14
LEO 21
LEO 22
LEO 23
LEO 24
LIS 01
LIS 02
LIS 11
LIS 12
LIS 13
LIS 21
LIS 22
LIS 23
MAR 51
MCM 01
MCM 02
MCM 03
MCM 11
MCM 12
MCM 13
MCM 21
MCM 22
MCM 31
MCM 32
MEN 21
MEN 22
MEN 23
MEN 24
MET 11
MET 12
MET 13
MET 21
MET 22
MET 23
MET 31
MET 32
MET 33
MET 41
MET 42
MET 43
MET 51
MET 52
MIC 41
MIC 42
MIC 43
MIL 01
MIL 02
MIL 03
MIL 04
MIL 05
MIL 06
MIL 11
MIL 12
MIL 13
MIL 14
MIL 15
MIL 21
MIL 22
MIL 23
MIL 24
MIL 25
MRI 01
MRI 11
MRI 12
MRI 13
MRI 21
MRI 22
MRI 23
MRX 01
MRX 02
MRX 11
MRX 12
MRX 13
MRX 21
MRX 22
MRX 23
MRX 31
MRX 32
MRX 33
MRX 34
NEI 01
NEI 02
NEI 03
NEI II
NEI III 21
NEI III 22
NEI III 23
NTB 01
NTB 02
NTB 11
NTB 12
NTB 21
NTB 22
PAR 71
PAR 72
PAR 81
PAR 82
PAR 83
PLA 31
PLA 32
PLA 41
PLA 42
PIL 01
PIL 02
PIL 11
PIL 12
PIL 13
PIL 21
PIL 22
POI
PRC 01
PRC 11
PRC 12
PRC 13
PRC 21
PTR 1
PTR 2
RED 01
RED 02
RED 03
RED 04
RIZ 21
RIZ 22
RIZ 23
RIZ 24
RIZ 25
ROC 11
ROC 12
ROC 13
ROC 14
ROC 15
ROC 16
ROC 17
ROC 21
ROC 22
ROC 23
ROC 24
ROC 25
ROC 26
ROC 27
ROC 28
ROC 29
ROC 30
ROL 01
ROL 11
ROL 12
ROL 13
ROL 21
ROL 22
ROL 23
ROL II 21
ROL II 22
ROL II 23
ROL II 24
ROL II 31
ROL II 32
ROL II 33
ROL II 34
ROL II 41
ROM 12
ROY 51
ROY 52
ROY 53
ROY 54 (ex 52)
ROY 55 (ex 53)
SCH 01
SCH 11
SCH 12
SCH 21
SRC 01
SRC 02
SRC 03
SRC 04
SRC 05
SRC 11
SRC 12
SRC 13
SRC 21
SRC 22
SRC 23
STA 01
STA 02
STA 03
STA 11
STA 12
STA 13
STA 21
STA 22
STA 23
STA 31
TOI
VIC 01
VIC 02
VIC 03
VIC 11
VIC 12
VIC 13
VIC 21
VIC 22
VIC 23
VIC 31
VIC 32
VIC 33
VIS 11
VIS 12
VIS 13
VIS 14
VRA
WES
First Name - LAST NAME
*
I have noticed following problem(s) - REQUIRED (If possible, in French)
*
Explain where and what. Be as precise as possible
Urgency
*
Nonurgent
Average Urgency
Very Urgent
Photo(s) which illustrate the issue - REQUIRED
*
Drop files here or
My email address
*
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